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Operations Assistant

Julie Rose Recruitment

Sidcup

Permanent

£20000 - £25000/annum

DA145NL

Posted: 19/07/2021

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Julie Rose Recruitment are looking for an Operations Assistant to carry out all duties below in order to make sure Risk Assessment Method Statements (RAMS) are completed and jobs scheduled/booked in go to plan. To assist Operations Manager as required in order to keep strong and reliable relationships with new and existing clients.

Key Responsibilities for the Operations Assistant:

Creating risk and method statements, sending/printing and preparing for following day
Creating application/pricing/invoicing as appropriate for client at the end of each month/job
Scheduling of works in sent over by client to meet target dates
Updating Management System/portals 
Sending quotes to client
Keeping multiple site photos and completed paperwork/required certification
Management of completion entries to database, spreadsheets and update client portals
Updates to client, booking works in, re instatement, sub-contractor trades
Liaising with all trades ensuring works scheduled are completed on time
Management of works in diary, reorganisation depending on attendance/sickness  
Liaising with clients, residents and sub-contractors resolving any queries
Attending client meetings where applicable 
Answering the phone and dealing with enquiries or complaints
Working as part of a team and covering for colleagues when necessary
Person Specification for the Operations Assistant:

Experience with planning and scheduling maintenance and repair works
Attention to detail
Strong communication and customer service skills
Previous experience within the construction industry is desirable
Understanding/knowledge of RAMS

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