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Technical Support Service Advisor

Venatu Consulting Ltd

Yorkshire

Permanent

£18000/annum £2000 - £4000 Bonus

LS12HT

Posted: 15/09/2021

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Technical Support Service Advisor

Location: South Leeds

Salary: £18,000 + (£2000 - £4000 Bonus)

Venatu are excited to be working with an award-winning business providing vehicle tracking and fleet management solutions. Going through a period of intensive growth our client is looking to recruit an enthusiastic Technical Support Service Advisor who will join their fast-progressing team in South Leeds.

Main purpose of the role:

Deliver a high level of professional, customer focused service on the phone
Making inbound and outbound phone calls to customers and engineers to diagnose and resolve any potential issues they may have
Working and managing individual and team case queues

Skills required:

CRM management experience
Workload prioritising skills
Exceptional attention to detail
Motivated and driven to succeed
Strong UK Geographical knowledge
Happy to learn and gather new information
Willing to go extra mile
Target orientated person with ability to work in a fast-paced environment
Ability to communicate with customers and colleagues at all levels
Interest in automotive desired but not essential

At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs, and for us to help you find your next role

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