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Customer Service Advisor

Pertemps Leicester





Posted: 13/10/2021

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Customer Service Advisor
Monday – Friday shifts between 6.30am -6pm.
Salary: £21,000 + up to 7% Bonus
Location: Syston
Are you a passionate, confident Customer Service professional with a keen an eye for detail?
The Company
My client is a global organisation who dominates the construction industry who due to business growth is looking to recruit an experienced service professional to join them on a full-time permanent basis.
This is a place where employees are valued and a place where opportunities for growth and development are endless.
The ideal candidate will have the following:

Customer service experience (telephony)
Strong attention to detail
Strong communication skills
Experience working with Microsoft office – Word, excel, outlook and power point
Strong English language – written, spoken, and reading skills
Something to add to a team and the ability to work well as part of one
Be able to work methodically and be assertive
People with a natural problem-solving instinct
A confident and positive manner over the phoneKey duties and responsibilities:

Handling high volume calls
Managing incoming customer calls and emails and taking ownership of our customer requirements
Create, amend, and confirm customer orders whether on account or as a cash sale, completing all necessary customer order details accurately
Professionally liaising with internal and external colleagues where relevant to ensure a high level of customer service is maintainedBenefits:

27 days Holidays
Ongoing training and development and opportunities to help further your career
Full initial training course up to six weeks depending on department
Pension with generous contributions from employer over and above legal requirement (match up to 10%)
24/7 access to an online employee discount platform. Save money on everything from groceries, electronics, fashion, holidays and much more.
Benefits supporting you and your family, such as Cycle to work and voluntary Life assuranceInterested? Please click ‘apply’ today! If you would like to discuss the position in more detail please contact Pertemps Leicester Commerical

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