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IT Support Engineer




£25000 - £30000/annum


Posted: 13/10/2021

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My Cheltenham based is currently recruiting for an IT Engineer to join the Team. Reporting to the onsite Network Manager, the successful candidate will provide support to all stakeholders (Teaching and Support Staff, Students, Visitors and Guests), overlay support at partner sites and support the day‐to‐day running of the school's ICT systems.

Role: IT Support Engineer

Location: Cheltenham - site based

Salary: £25,000 - £30,000 pa

Start: ASAP

You will:

Provide day-to-day support and management of the school's ICT resources ensuring that there is adequate provision to meet the needs of the staff and students
Provide management and support of the client's core infrastructure, services and data within defined SLA's to ensure a continuity of service to all users including fault diagnosis, resolution and escalation.
Deploy end user hardware such as desktops, laptops and tablets, cabling, printers, AV equipment and other peripherals as well as deployment and management of end user software.
Support school events and activities, ensuring that IT and AV are available for use when required.Experience in the following key technologies:

Windows 10 & Windows Server 2016, 2019
Desktop and server hardware
VMware vSphere\vCenter
Microsoft Office 365
Active Directory, Group Policy, MDT, SCCM
Networking - DHCP, DNS, TCP/IP, VLAN, switching, firewall, wireless
Virtual server backup technologies such as Veeam and vRanger
Mobile device management - Microsoft Intune
Audio & Visual Equipment, interactive screens, whiteboards and projectors
Anti-virus technologiesIt would also be beneficial to have experience of:

SAN Technologies
Azure & Endpoint Manager
Web, E-mail Security and child safeguarding
Educational MIS systems (SIMS, FMS, Schoolbase, etc).
Teaching and learning applications and hardware
Print Management SystemsIf you feel you have the required skill sets for this role and are interested in this role please apply with you CV ASAP or email it directly

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