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Aftersales Manager

Accord Resourcing Ltd



£40000 - £50000/annum + o/t


Posted: 15/10/2021

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Our client is a well-known and reputable dealership in Essex and East Anglia. Currently they are looking for an experienced Aftersales Manager / Service Manager / Depot Manager to join their successful business.

What you will do

* The day to day running of the Aftersales Department

* Be able to lead a team of Service and Parts Advisor’s and a team of Technicians

* To maintain CSI levels to a very high standard

* Maximise profitability of the department

* As a Aftersales Manager you must be customer focused to a high standard, possess excellent organisational and communication skills and be forward thinking to drive the business forward

* You must be target driven and confident in up-selling additional works and products to your customers

* A positive and ‘can do’ attitude is essential In return you will be rewarded with a competitive salary, bonus scheme, company car, excellent working facilities and progression within the company

* To provide an exceptional level of customer service to all inbound van enquiries whilst providing key administrative support for the groups booking process

Who You Are?

The ideal candidate will:

* Be a driven individual

* Have the ability to demonstrate a keen determination and desire to succeed within a fast moving and target driven sales environment

* Have an interest and passion for commercial vehicles

* Driven by exceeding targets

* Have the ability to lead and motivate the team

* Have a knowledge of the motor trade and a genuine interest in the brand

* Demonstrate the ability to build lasting relationships with customers and prospective customers and trade partners

* You will be a role model for customer service excellence, leading by example and having the ability to bring out the best in your team

* Will possess an energy and genuine regard for the importance of the customer to the sustainability of the business and the Brand

Company Benefits

From day 1, you will have access to a comprehensive benefits package including:

* 30 days holiday per year (inclusive of Bank Holidays) increasing after 5,10 & 15 years

* Auto-enrolment Pension Scheme with employer contribution

* Career progression opportunities

* Death in service

* Quarterly Awards (Leading Stars)

* Long Service Awards

* Refer a friend introduction fee

* Internal engagement initiatives

* Employee Assistance programme

* Salary Finance (Low interest loans & financial advice including savings)

* Retail discounts saving £££'s at high street stores, health & beauty, going out, travel and much more

* #Aftersales Manager #Service Manager #Depot Manager

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