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Inbound Customer Service Advisor Working From Home

Cordant People





Posted: 24/11/2021

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Inbound Customer Service Advisor - Work from home 

£8.95 per hour

Ongoing temporary assignment & immediate start 
We are currently recruiting for our client who are working alongside the Government on a number of Work from Home Call Handler roles to support the Covid-19 Passport campaign. This is an ongoing temporary role for 3-6 months with potential to extend following. 
Please note you will need to have access to your own laptop / desktop for this role and it must be Windows based not Google or Mac. Your system must be Windows 10 to be suitable for this role. 
Telephony experience isn't essential, we're keen to speak to candidates from a variety of customer service backgrounds.
What will you be doing?

Booking appointments for members of the public 
Helping with general queries 
Supporting members of the public and providing advice
Arranging after care calls where needed  
What are we looking for?

Previous customer service experience - contact centre is desirable but not essential
Excellent telephone manner
Ability to empathise with individuals who may be worried / struggling
Computer literate - able to pick up new systems 
Pay rate - 

£8.95 per hour paid weekly  
Hours of work - 

Full time hours 
Shifts between 7am-11pm - must be fully flexible 
Must be flexible to work rotational weekends  
Due to the nature of the role successful candidates will need to be able to pass a DBS check. 
We are looking for people immeidtaely so please email your CV to (url removed) and put "Customer Services - Home Working" in the subject box

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