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Delivery Driver

ROSE && YOUNG RECRUITMENT LTD

Rugby

Permanent

£22000 - £24000/annum Excellent company benefits

CV213BY

Posted: 20/11/2021

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Delivery Driver

Rugby

£22,000 - £24,000 per annum

Company Van, Laptop, Mobile Phone

Liaising with Internal Sales, Quality, Marketing, Accounts, Engineering, Training and External Customers.

Delivering technical products to customers nationwide (3 – 4 drops per day)

Job Purpose

The Delivery and Installation Driver is a primary point of contact between the business and its customers.

The aim of the role is to ensure the best customer equipment delivery & installation experience is given to all our customers.

The role is important for customers who receive new equipment or need equipment collected.

Role Responsibilities

* Delivering equipment - Ensuring all deliveries are completed in a timely manner.

* Health and Safety – Goods are loaded, unloaded and transported in a safe manner.

Risk assessments are obtained from Engineering Manager before delivery.

Initial Set-up – Upon delivery to required location, connect all accessories to unit and demonstrate full functionality to customer.

* Administration – All goods for delivery to be checked against paperwork prior to dispatch, shortfalls notified to Customer Services.

* Vehicles – Company van to be checked daily prior to use to ensure oil and water levels, and tyre pressures are correct.

* Driving Etiquette – Company vehicle to be driven at all times in a legal and safe manner.

* Equipment reception – assist in the unpacking and Stage 1 Quality checks.

* Personal Protective Equipment (PPE) should be signed for upon issue, worn and maintained in a clean and serviceable condition, any loss or damage should be reported to the Engineering Manager as soon feasibly possible for a replacement to be provided.

Role Dimension

To deliver a proactive, consistent and professional customer service in accordance with the training parameters set and the embedded principles of ISO13485:2016.

To be fully aware of the ISO13485:2016 Quality Management System, where to locate forms and documents and how to make suggestions for changes and improvements to the system.

To demonstrate strong customer service and communication skills, time management, organisation skills and attention to detail.

Person Specification

* Previous experience in a similar role

* Excellent time management

* Previous experience within External Sales/Field Sales/Multi-Drop/Customer Services would be usefulcl

* Excellent communication skills

* Ability to work unsupervised and make informed decision using excellent judgement

* Ability to work under pressure

* Rapport building skills

* Good problem-solving skills

* Good organisational skills

* A good team player

* The ability to handle and resolve difficult situations

* Administration skills

* Accuracy and attention to detail

* Full Valid UK Driving Licence is essential

£22,000 - £24,000 per annum

Company Vehicle

Laptop

Mobile Phone

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