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Counselling Service Lead

Oakleaf Enterprise





Posted: 23/11/2021

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Counselling Service Lead
We need a Counselling Service Lead to oversee the day to day running of Oakleaf’s counselling service, take the lead in its promotion and provide supervision as and when required.
Main duties & responsibilities
* Responsibility for day to day running of the Oakleaf counselling service.
* Work alongside Client Services to undertake pre-counselling assessments for all clients referred to the service and train counsellors to support.
* Monitor & manage client referrals for the service alongside allocating to counsellors as availability and room space allows.
* Managing any waiting list as may be necessary.
* Promoting the service to all the local colleges and universities with a view to recruiting trainee counsellors.
* Assess counsellor applications, conduct interviews and allocate placements accordingly.
* Deliver the organisations Induction process to all new counsellors.
* Advertise service widely to local GP practices, third sector organisations, University of Surrey, CAB, Samaritans, local journals and paid for opportunities e.g. the BACP, Counselling Directory etc.
* Provide one to one supervision for some of the counselling team.
* Ensure external contract supervisors are engaged to manage supervision of all trainees.
* Ensure a safe and ethical practice is maintained by all counsellors.
* Through the counsellors, ensure sessions are paid for at the agreed rate.
* Provide day to day line management of the counselling administrative support staff.
* Collect data to illustrate a range of data points as agreed, alongside client questionnaires to assess individual progress.
* Collect and record data as may be requested for fundraising purposes and the organisations KPI’s.
* Research and guide Oakleaf through the BACP organisational Accreditation process.
* Ensure maintenance of a safe and efficient working environment in accordance with current Health & Safety legislation including the Health & Safety at Work Act 1974, COSHH Regulations, Environmental Health & other Directives.
* Perform any other reasonable duties as may be requested.
This job description is an indicator of general areas of responsibility & will be amended in accordance with the changing needs of the organisation and in consultation with the post holder.
Hours: 16 hours per week Annual leave: 28 days– pro rata, inc. bank/public holidays. Salary: £30,000 pro rata to FTE
Person specification
* Qualifications Essential: Desirable
* Educated to A level: Desirable
* Counselling and/or supervision qualification: Essential
* Accredited member of the BACP: Desirable
Knowledge & Previous Experience
* Post three years counselling qualification: Essential
* Experience of delivering clinical supervision: Essential
* Experience of developing and managing projects: Essential
* The ability to initiate new partnerships: Essential
* Proven experience of networking and finding new business opportunities: Essential
* An ability to research and secure marketing opportunities for the service: Desirable
Skills and Competencies
Good standard of computer literacy (Excel, Word, Outlook): Essential
Meticulous attention to detail: Essential
Demonstrable ability to plan and prioritise and schedule own workload with minimum supervision: Essential
Excellent communication and presentation skills: Essential
Ability to demonstrate initiative and work well under pressure: Essential
Ability to plan ahead and work within agreed timeframes: Essential
The ability to work collaboratively within a team: Essential
The ability to network with a wide range of potential supporters from the local community including business, faith-based groups and the voluntary sector: Essential
An understanding of and empathy with the aims of Oakleaf and the needs of its clients: Essential
Car owner with full, clean driving licence: Desirable
Willingness to travel: Essential
Ability and willingness to work evenings and weekends as required: Essential
Flexibility and willing to turn hand to anything: Essential
A proactive team worker: Essential

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