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Desktop Support Engineer Audio Visual/A-V

ECS Resource Group Ltd



£135 - £140/day


Posted: 23/11/2021

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I am currently recruiting for a Desktop Support Engineer to work for an enterprise company based in Central London. The overall focus of the role will be to ensure the smooth running of technology within all meeting rooms and the auditorium.

The engineers will be required to work with users who are remote, so customer skills are very important, along with great technical ability. The technology you will work with includes Thin Clients, Desktops, Wireless Mouse and Keyboards, Clickers, Microphones within the Auditorium and Avaya Conference Phones.

*Provide support and maintenance of all meeting rooms and the auditorium
*Daily checks of VIP rooms and periodic maintenance of all other meeting rooms
*Raise and complete adhoc calls within the agreed SLAs
*Periodic adhoc reporting
*Daily management of the auto line and audio-visual support group inbox
*Liaising with third party contractors for additional support
*Providing dedicated support to Director and Commissioner level meetings
*Dealing with user requests regarding meeting room equipment and upcoming events
*Stock management and procurement to ensure baseline stock levels are kept likely to be extended

Knowledge/Experience Required
*Knowledge of the Crestron Fusion meeting room system and C3PN servers
*Basic working knowledge of DCHP and Static IPs that are used within the Crestron Fusion system
*Knowledge and support of Scala Digital Signage players
*Including knowledge of power over ethernet display and USB devices

Please note that at this stage, successful candidates will only be allowed to proceed via PAYE/Umbrella company due to IR35.

Please apply or call for more info!

ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy

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