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2nd Line Support Engineer

Gold Group



£28500 - £30000/annum


Posted: 23/11/2021

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2nd Line Support Engineer

2nd Line Support Engineer required for a small managed service provider based in Croydon, to join their growing team. The experienced 2nd Line Support Engineer will have an in depth knowledge of Office 365 and active directory, is accurate, reliable and consistently provides a high level of customer service in a clear and concise manner.

The successful 2nd Line Support Engineer would desirably have a relevant degree - i.e Computer science and be willing to travel within the local area to visit client locations when required.


Competitive salary
Pension Plan
Careers Progression
Fun and friendly working environmentSome of the main duties of the 2nd Line Support Engineer will include:

Answering enquires via email and telephone
Raise support tickets
2nd point of IT issue escalations
Escalate to 3rd line if requiredWhat Experience you need to be successful 2nd Line Support Engineer:

MSP Background
2nd Line Support
Office 365 experience
Must have a driving license as there will be a requirement to visit client sites on occasionThis really is a fantastic opportunity for a 2nd Line Support Engineer to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out!

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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