Our Auto Technicians deliver hands on solutions to our customers as well as being experienced at giving great customer service, ensuring we wow every Halfords customer. You’ll already have a confidence around and a passion for all things motoring, and we’ll train you in the rest, giving you what you need to deliver a wide range of expert vehicle fitting services across car parts and technology. This work is carried out in our car park to the highest quality standards, and your expertise at practical problem solving and working quickly and efficiently will ensure our customers never want to shop elsewhere!
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This role is critical in delivering a great customer experience. Once you’ve honed your new skills, you will also oversee the training of other members of the team. Ideally, you already have experience in a retail or automotive/mechanic environment, but if you can demonstrate some practical skills and experience of tailoring your approach in a customer focused environment, we can help you with the rest.
We look after our colleagues as well as we look after our customers so whether you have ambitions to progress on to a management role in our shops, or elsewhere across the Group of Halfords companies, we will help you to fulfil your potential.
This is a permanent position based in Edinburgh store.
The core hours are 30 per week to cover 4 days across 7 including Saturday on Sunday.
To be successful in this role you will need:
Experience of car parts fitting, including completing basic car maintenance such as bulbs, blades, batteries,
A track record of achieving results
Experience of sharing expertise with others
Experience of planning and prioritising
Experience of delivering great customer service ideally in a retail sales or automotive based environment
Experience of giving customers the right solution for their needs
An interest in our range of products and services
The ability to communicate with all types of customers and colleagues
The ability to understand customer needs
A proactive approach to helping customers
Problem solving skills
Availability to work on a rota basis, including weekends
As well as holiday and contributory pension, you can expect to enjoy:
Colleague discount of up to 25% across the Group
Performance related bonus
Fantastic deals across a range of other retailers, travel providers, and more
Employee Assistance Programme offering advice and support
Trade Price Bike Scheme
Option to join our Share Save and Cycle2Work schemes
Join the UK and Ireland’s leading retailer of automotive and cycling products and be part of our success story in getting the nation safely back on the move
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