Job Title: Civil Enforcement Officer
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Location: Harrow Council, Forward Drive, Harrow, Middlesex, UK, HA3 8NT
Employer: Pertemps Recruitment Partnership for Harrow Council
Contract Type: Temporary Ongoing
Hours of Work: 40 Hours Per Week - 5 over 7 shift pattern, comprising of an early shift 7.30am to 4.30pm and a late shift 10am to 7pm on the alternative week, working 5 consecutive Saturdays over a 5 day working week
Overview of Civil Enforcement Officer
Pertemps have an exciting opportunity within Harrow Council for a self-driven and motivated Brokerage Officer join an expanding team.
The role of Brokerage Officer has a competitive pay rate of up to £13.82 per hour. Other benefits include excellent training and support for career development and 21 days holiday (excluding Bank Holidays).
The Main Purpose of an Civil Enforcement Officer:
" Patrol the borough and identify contraventions of on-street parking, car parks and controlled parking zones, either solo or as part of a team either on foot, riding a moped or in a vehicle according to instructions.
" Monitor CCTV for contraventions, or process contraventions recorded by camera systems.
" Record and issue PCN's using mobile devices or manual reporting systems, ensuring all equipment is tested prior to starting patrol and reporting any damaged or faulty equipment.
" Check that relevant lining and signing is accurate and that the relevant signing and markings are adequate for the issue of a PCN. Reporting any defects to signs and lines as instructed including mobile devices and manual reporting.
" Maintain a pocket log while on patrol as a CEO. Keep accurate records of evidence, including witness statements and information provided by others, as may be necessary, together with photographs or other recorded evidence.
" Ensure that written reports are clearly recorded and accurate for any subsequent enquiry. To attend Adjudication Hearings, court or other tribunals related to the duties.
" Report defects to highways, plus suspected abandoned vehicles by mobile devices or manual reporting systems.
About you, the successful Civil Enforcement Officer will have:
" Trained in Civil Enforcement or capable of being trained to satisfactory standards, or to able to demonstrate relevant experience
" BTEC Level 2 or equivalent in CCTV Enforcement, and to able to demonstrate relevant experience
" Must have a clear understanding of the diverse nature of Harrow's communities and the implications for services delivered to residents and service users
" Inclusive team worker who can foster partnerships, work collaboratively across teams to achieve desired performance and outcomes
" Ability to ride or be trained to ride a moped.
" Be able to work a 5 over 7 shift pattern to include evening, night, weekend and bank holiday work.
" Able to meet disclosure, police or security requirements for the role.
" Possession of a full UK current driving licence for a car and a driving record adequate to meet the requirements of the council's insurers.
" Able to work outside in inclement weather conditions.
" Physically fit and mobile, including the ability to patrol on foot, to walk over uneven ground, and to work at night with a minimum of lighting.
" Ability to deal tactfully with difficult/stressful situations
" Self-motivated and able to work with minimum supervision.
" Work well when working in a team or alone.
" Literate and able to write legible and concise reports.
" Ability to accurately record contraventions including the use of a hand held computer or other mobile technology.
" Ability to communicate effectively with a wide variety of people in an open and honest manner. This includes the writing of reports, or statements, and the writing of notices by hand.
" Ability to use information technology software and mobile working devices.
For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees.
Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406
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