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Customer Service Advisor

Workshop Recruitment





Posted: 27/11/2021

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Customer Service Advisor


Temp to FTC

Hybrid Working

Working in a contact centre no day is ever the same, we’ll provide you with the full training and ongoing support to ensure you’re equipped to deal with a wide variety of customer queries and continue to grow professionally.

Whether speaking to customers over the telephone or corresponding via digital channels in our busy Contact Centre, your warm professionalism, expertise and enthusiasm will ensure the customer journey is the very best each and every time.

Not every customer is a happy customer when they first contact us, but by taking ownership and providing consistently positive solutions, you will ensure our customers remain satisfied.

Previous Contact Centre experience is not essential, all we ask is you:

Have confidence in learning and using a variety of computer systems at work.

Are resilient, easily adaptable to change and have a positive outlook within a high-volume processing environment.

Are comfortable in turning sometimes challenging customer service experiences around using your excellent communication skills.

Have experience in and a passion for providing exceptional customer service whether face to face or over the phone.

In this role, you’ll be on the front line of our customers’ experience and play a pivotal role in helping the company go from strength to strength by ensuring our customers are at the heart of everything we do. If this sounds like what you're looking for, we want to hear from you!

Working Hours

Monday to Friday 8.30am – 17.00pm

(Very Occasional need to stay until 19.00pm on a Thursday)


£10 per hour

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