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Customer Service Administrator

Cameo Consultancy

Banbury

Permanent

£21000 - £23000/annum benefits

OX160SU

Posted: 27/11/2021

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As Customer Service Administrator you will be joining a busy and fast paced team working for a highly successful and established food manufacturing company based in Banbury. The business specialises in supplying to the food industry and have a real passion for building partnerships with their customers with ingredients of the highest quality. Working as part of a dedicated team of five. The role is full time, permanent, based in Banbury offering a starting salary of up to £23,000.

Purpose of the role is to provide excellent levels of customer care, processing orders and providing after sales service.

Key Accountabilities for the Customer Service Administrator:

Processing customer orders
Confirming receipt of all orders to customers
Arranging delivery with hauliers
Raising customs import and export documentation as required
Raising sales invoices
Validating purchase orders
Communicating with suppliers
Maintaining all contract records
Ordering and arranging delivery of stock, ensuring stock rotation
Liaising with internal teams
Investigating any stock discrepancies

Key Skills Required for the Customer Service Administrator:

Sales order processing experience
Stock control experience
Solid customer service skills and rapport building skills
Confident communicator
Strong customer service skills
Excellent verbal and written communication skills with strong attention to detail
Organised with a positive demeanourWhat's in it for you?

A starting salary of up to £23,000
Monday to Thursday 8.30 - 5.00 and Friday 8.30 - 4.30 pm with an hour for lunch
33 days holiday including Bank Holidays
Opportunity to join an established and highly successful local employer

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