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Customer Service Advisor

Fusion People Ltd





Posted: 12/01/2022

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Customer Service Advisor:

Are you looking for an exciting new career opportunity with excellent career progression? Our most prestigious client is seeking operations support assistants to work in their team in Bolton.

Responsibilities of Customer Service Advisor:

*This is a customer focussed role aiming to ensure engineers visit the customers within allocated times
*Reporting directly to the Team Leader and Field Operations, working to achieve operational efficiency
*Maintenance of KPI's
*Effective communication via phone and email with engineers, management, and suppliers
*Effectively dealing with any queries, handling, and resolving customer complaints
*Planning allocation of the installations with engineers

Skills & Experience of a Customer Service Advisor:

*Previous customer service experience
*Strong attention to detail and problem solving skills
*Computer literate, I.T skills, experience with excel and word
* Good written and verbal communication skills

Package & Benefits of a Customer Service Advisor:

*Great working environment
*Competitive salary
*Working from home availability

If you feel this matches your background, then please apply within for a confidential chat. This opportunity should not be missed.

Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business.

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