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eCommerce Trading Manager

Wallace Hind Selection LTD



£50000 - £60000/annum Bonus + Pension + 25 Days Holiday


Posted: 11/01/2022

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Our eCommerce team is looking for a positive and energetic eCommerce Trading Manager, to drive on line growth and brand awareness, marketing, promotions, stock, and product listings on our flagship D2C/B2C (Direct to Consumer) websites, focused on the UK and North America, but operating across the globe.
BASIC SALARY: £50,000 - £60,000
· Bonus
· Pension
· 25 days holiday
LOCATION: Hackney (London) - Remote/Hybrid working available
JOB DESCRIPTION: eCommerce Trading Manager - Adhesives / Retail
Can you spend your days optimising our D2C/B2C online presence, in multiple languages, creating and utilising performance marketing tools and ensuring that we increase our brand and product awareness and trade to meet our targets? Do you have a huge appetite to grow, excellent attention to detail and a passion to include as many people as possible on our mission to beat the throwaway culture?
We need someone who can manage the growth, demand, forecasting, optimising, and reporting of our direct-to-consumer sales performance.
In addition you will be responsible for:
· The entire end-to-end digital customer experience across direct platforms
· CRO, CX, SEO, paid and social search, affiliates, and the acquisition and retention of direct customers
· Leading a small team and our performance marketing agency in support of D2C/B2C sales
· Taking technical ownership of the company flagship website including the CMS, checkout, language versions, customer database, and ongoing maintenance
· Managing the internal product development roadmap, lead continuous development of the platform and/or review of the sites (English/German/French)
· Working with our parent company product team, to support any of their D2C/B2C needs on our site
· All D2C analysis, A/B testing and reporting requirements
PERSON SPECIFICATION: eCommerce Trading Manager - Adhesives / Retail
You will have an entrepreneurial spirit and boundless enthusiasm and positivity, for both the mundane tasks and the big opportunities.
You will also have:
· D2C/B2C eCommerce experience - an excellent working knowledge of eCommerce trading, and sales planning/forecasting management to defined targets. Some exposure to logistics and fulfilment demands is needed.
· CRO experience is essential  
· Solid experience of various CMS platforms, managing development teams and project management skills.
· UX / CX optimization experience is essential.
· Customer centric - demonstrable customer-centric orientation is needed, possibly with experience of CRM, retention programmes or loyalty schemes.

A working knowledge of customer data management and GDPR guidelines is essential.
· Marketing - strong performance marketing experience - paid and organic, is needed.
· Merchandise planning and management - small-assortment experience preferred.
We innovate, we are growing, and our mission is strong. We're just getting started! Currently in partnership with an international manufacturing group, one of Europe's market leading manufacturers of adhesive solutions for a variety of industrial and commercial uses, we will:
· Value your opinion and give you the autonomy to maximise the role
· Offer genuine potential to be part of something exciting and innovative
· Welcome you into a small but passionate team. We work hard, and are recognised for our product, brand, and operation
It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Retail, Adhesives, chemicals, B2C, D2C, Business to consumer, Direct to Consumer Sales, Marketing, eCommerce, Digital marketing, Web Manager, eCommerce Development Manager, On line Sales Manager, Industrial Sales, eCom,
INTERESTED? Please click apply. You will receive an acknowledgement of your application.
Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct.
REF: MT16679, Wallace Hind Selection

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