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Transport Operations Admin

Quest Employment



£20800 - £21000/annum


Posted: 14/01/2022

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Job Title - Transport Operations Admin

Location - Minworth Birmingham B35

Pay Rate - £20,800 - £21,000 

Hours - 6am till 3pm (until trained) then moving to 1pm till 10pm 

Quest Employment are currently seeking a excellent 'Transport Admin' to join a busy team based in Minworth Birmingham B35.

Do you think you have what it takes? 

Job Description: 

Effective communication with drivers and support the driver debrief report and address any issues.
Monitoring the PUDO network and to ensure that the TRACE system is updated on a daily basis.
PUDO issues must be communicated to the Network/RM’s and a log maintained until closure. 
Monitor and support all customer escalation(s) ensuring that they are responded to and dealt with in a timely manner
Exception reporting i.e. liaise with service partner(s) and customer and ensure service performance is achieved.
Monitor and ensure contingency request are adhered to and if required manage any additional activity.
Monitor daily handover report and ensure that a daily floor check is completed.
Communicate and ensure daily interaction with the Hub day staff.
Support the role out of any new business implementation(s).
You will be required to work and support the TCT in a supporting capacity and undertaking and additional tasks.
Monitor and record any same day movements/recovery via the RICO DA system.
To undertake any other duties as required by management that will improve the quality of service.
To be receptive of training and development opportunities that may be necessary for the successful completion of designated tasks or specific project.
Continual review of all working practises/process to improve efficiency in operating method.
You will be expecting to be flexible and work weekends and carry out duties as required by the business.

Your Objectives: 

Support the closure of 90% of network systems. 
Monitoring the PUDO network and to ensure TRACE is updated. 
Corrective reporting of mis-sorts to the Network Manager.
Monitor and manage the ACK’s to ensure that these are at an acceptable level.
Manage the uncollected items and ensure that the PUDO network are in-compliance of business processes.

Past experience is essential. 

Intrested in the role? apply today! OR call us on (phone number removed)

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