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French Speaking Support Service Coordinator

French Selection





Posted: 10/05/2022

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French Speaking Support Service Coordinator
Salary: £25,000pa + benefits
Location: Lichfield, Staffordshire
At commutable distance from Lichfield, Burton upon Trent, Cannock, Tamworth, Nuneaton, Stafford, Birmingham, Coventry, Walsall, Wolverhampton
Ref: 2204F
*** Hybrid working pattern ***
*** Due to remote location- you need to be a car owner***
Please visit the French Selection UK website, vacancies section, search job reference: 2204F
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.
The Company:
Our client is a well-established company with international presence
Main duties:
To provide excellent customer support and to ensure a high standard of customer service on over incoming communications.
The Role:
• To deal with customer queries over the phone and emails
• To provide an order support to export market
• To manage invoicing and credit notes
• To accurately record all queries on internal system
• To promote company by demonstrating good knowledge of the product
• To build and maintain relationships via different channels for example social media and specialist forums
• To provide assistance in translations
The Candidate:
• Fluent in French and English (both written and spoken)
• Previous Customer Service or Export experience
• Technically minded, previous experience within the manufacturing industry would be ideal
• Excellent problem solving and communication skills
• Friendly, calm and professional manner
• Ability to work within a team as well as on their own
• Computer literate (Microsoft Office)
Salary: £25,000 pa + Benefits
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic

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