Reporting to the Network Design & Assurance Manager, you’ll be part of a multidisciplinary team responsible for Network OSS tooling in Gigaclear. The Networks OSS Engineer will be expected to work collaboratively with design and delivery teams to maximise the use of OSS tools and best practices for the management of equipment, operational activities and network services, to support processes such as automation, monitoring, capacity and performance within Networks and will own OSS products and development as part of continuous service improvements. On a technical front, you’ll work closely with colleagues and peers in both Networks and Systems to ensure that Network OSS tools are fit for purpose.
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If you’re looking for a role where you can make a real difference to rural communities and people who have been left behind for decades by the rest of the UK telecoms market, Gigaclear is the place to be.
Key Accountability & Responsibilities
Technical ownership of OSS tools within Networks
Supporting operational teams with the configuration of OSS tools to support fault monitoring, capacity, performance, and logging processes
Research, evaluate, and development of new OSS tools from equipment suppliers and third parties.
Support the implementation of automated solutions for Engineering and NOC teams
Enhance and expand the Network OSS tooling capabilities, ensuring a consistent approach across all Operational teams
Work alongside functional testing teams in defining requirements and scope for OSS acceptance tests (integration and upgrades)
Key skills and experience
Ideal candidates will have;
Hands on experience in OSS tools to support Networks Operations
Good understanding of Fault Monitoring systems
Knowledge in Service Assurance
Experience in building solutions using integrations via SNMP or REST APIs.
Have an enquiring and inquisitive approach to their work
Always be willing to learn, research, and develop their skills
Have good written and verbal communication skills, and be able to communicate complex ideas to non-specialists
Degree in Engineering related subject
Linux networking stack configuration and management
Scripting and software development experience
Have a sound understanding of Ethernet and IP networking in a service provider or enterprise context
Proven experience of continuous improvement projects in Telco OSS domains
Here at Gigaclear, we aspire to tackle connectivity inequality and make life more digitally advanced. We are bridging the digital divide - bringing all the benefits of ultrafast fibre broadband, directly to homes and businesses across the UK.
Staff rewards, benefits and opportunities
We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all.
Generous employer pension; up to 8% matched contribution
Income protection & life assurance
25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
Unlimited access to LinkedIn Learning
Long service benefits and monthly employee recognition
Enhanced maternity and paternity provisions
Flexible working environment
Health & Wellbeing initiatives and company funded social events
Our approach is to work guided by our mission, vision and values.
Find a way, Be committed, Do the right thing, Keep it simple
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