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Admin Officer

Novax Recruitment Ltd

BS311FS

Contract

£9.50/hour

BS311FS

Posted: 11/05/2022

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Admin Officer
Keynsham
£9.50 Per Hour
Contract

An exciting opportunity has arisen for a Admin officer to work within the Children's Services within Bath and North East Somerset. The role of the post holder is to provide comprehensive administrative service to managers,staff,customers and other stakeholders providing services within Bath and North East Somerset council.

Accountabilities:

- To assist in ensuring effective working relationships between services and organisations.

- To ensure effective and accessible communication with service users and the general public and others as appropriate.

- Act as the first and central point of contact for the service both by telephone and in person. To determine and/or act independently, the initial response to enquiries which may be of a confidential/volatile nature.

- To be respectful and responsive to enquiries and to take accurate messages, and to patiently assist those who may have difficulties in communicating.

- Maintain staff diary/outlook and making appointments and other diary arrangements as requested.

- Support team members and managers in maintaining accurate files, distribution of forms/tenders and keep records as necessary. To ensure that all personal information is maintained in a secure environment in accordance with the Data Protection Act.

- To be proactive in arranging meetings as required, including date, venue, refreshments etc. and providing the relevant documentation.

- To undertake the administrative tasks in setting up and coordinating strategy discussions with statutory and voluntary organisations relating to safeguarding children.

Personal Qualities:

- Excellent verbal and written communication skills.

- Ability to learn new IT software quickly.

- Ability to deal calmly with people who may be distressed, emotional or hostile.

- Willingness to undertake training and use new technology as it is implemented.

- Commitment to a high quality public service.

- To be emotionally resilient.

- Experience of working in an administrative / clerical post.

- Experience of working in a team.

- Experience of customer service.

For more information on this role, Please contact Fin at Novax Recruitment

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