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Technical Customer Services

ASC Connections

Daventry

Permanent

£24000 - £28000/annum

NN118YT

Posted: 12/05/2022

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A Technical Customer Service role is available to join a globally recognised manufacturer of machinery in the Daventry area. Working in the Spare Parts team you will be responsible for providing first class customer service as well as technical assistance on identifying products and parts.

This is a great opportunity to join an innovative company, working alongside a highly skilled workforce

Duties of the role will include;

Preparing quotes and managing and processing orders
Identifying parts from images using manuals provided and ensuring correct parts are ordered
Handling any incoming enquiries to the parts team
Ensuring SLA's are adhered to
Managing any orders to ensure they are processed and received on time
Handle invoice queries and ensure invoices are processed and received on time

Experience of working within a manufacturing and engineering background is essential. You will need to be able to understand and read technical and electrical drawings. Prior experience of working in a busy sales order processing role working to SLA's would be beneficial.

A hybrid role once initial training and probation is completed, working Monday - Friday 8:30am - 5:30pm. Offering a salary of £24-27,000p/a with 33 days annual leave inclusive of bank holidays.

If you are interested in this role please Apply with an updated CV or contact Lucy @ ASC Connections.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity

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