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IT Customer Support

Crooton Limited

Staines

Permanent

£24780 - £27317/annum Benefits

TW182AN

Posted: 13/05/2022

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We are seeking to recruit a Customer Service & IT Support Engineer to join the friendly and supportive team within an Education Trust in Surrey. You will be working across multiple school sites, all within the locality, your main place of work will be Three Rivers Academy in Surrey. 

To be successful you will need to be enthusiastic and pro-active to help transform a busy service. Engineers act as both 1st and 2nd line contact for the ICT provision in schools. It is a highly varied role and ranges from ensuring all equipment is in good working order to maintaining asset registers and identifying health and safety issues. Good knowledge of end user devices and basic knowledge of networking would be beneficial. We are looking for people with potential who will quickly grow into the role.

Reporting to and working with the ICT Support Team Leader you will also work closely with other fellow Support Engineers and the Infrastructure team to centralise our ICT infrastructure, migrating schools into the new single Trust domain and implementing ICT in new schools, including a new building with approximately 2,(Apply online only) student capacity.

This role offers the opportunity of career progression, with a forward-thinking Academy Trust. This role will require the post holder to travel between the member organisations of The Howard Partnership Trust across Surrey if required (mileage allowance). 

Requirements:

Skills or an interest in IT and systems is important
previous experience or a qualification would also be an advantage
good communication, organisation and time management skills;
Is reliable, flexible, able to show initiative and take responsibility;
Be willing to undertake a DBS check.
Ideally you should have a full driving license and access to a vehicle to travel to different sites 
Benefits:

An opportunity to be part of a dynamic and developing organisation
Part-time options may be available
Excellent benefit package to include Cycle to Work, Sainsbury’s Loyalty Discount and access to discount schemes
Local Government Pension Scheme
Rewards and Benefits Scheme that includes Loyalty and Service Awards
CTNET1374

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