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Customer Service Executive Remote

TurnerFox Recruitment



£18000 - £20000/annum Dept on exp


Posted: 13/05/2022

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Customer Services Executive
Location -- Remote (will require attending the office in Nottingham 1-2 times per month)
Salary 18-20k Dept on exp
Hours:(phone number removed)pm Mon-Fri

We are looking for a Customer Service Executive focused on service delivery to join an established team, managing marketing campaigns for a leading retail brand.

Working alongside your clients marketing team, we are looking for a Customer Service Executive to support the end-to-end marketing and production process as well as:

Managing campaigns from the creation of the brief through to distribution
Working alongside estimating and procurement teams to manage quotations and timescales
Monitoring progress of campaigns including dispatch and logistics
Liaising with your client daily with regards to project progress, queries, timescales, and updates
Managing the creation of Artwork via in house systems and 3rd parties
Briefing and updates with 3rd parties, including production, logistics and design
Administration tasks such as scheduling and updating CRM systemsThe ideal candidate will have previous experience within a Customer Service, Account Management or Service delivery environment, as well as

Administration skills
Good organisational skills
Ability to communicate across all departments and levels of the business
Strong customer service skills
An interest in the operational side of marketing would be advantageousInterested?? Call or email you CV to TurnerFox Recruitment

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