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Claims Relationship & Development Assistant

Recruitment Solutions (Folkestone) Ltd

Kings Hill


£22000 - £26000/annum £22K-£26K + amazing benefits


Posted: 13/05/2022

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A new instruction with a key employer on Kings Hill for a Claims Relationship & Development Assistant.

This is considered an ideal opportunity for an individual looking to further develop their career in the insurance arena, with an impressive, forward thinking organisation, where support and development is at the heart of everything they do for their employees and offer, not only amazing working conditions. but amazing benefits too!

The Claims Relationship Development Team work alongside 3 other Claims Teams (Commercial, Home and High Net Worth).

The team supports broker relationships, as well as manage 40 delegated claim handling accounts, aligning to three core elements of: cost containment, efficiency and customer service.

The main purpose of the Claims Relationship & Development Assistant is to be the point of contact for specific claims broker relationships across the Commercial, Home and HNW products.

Consequently, we are looking for applicants with ideally 2 years Commercial, Home or HNW insurance product experience, with Claims experience in these products considered an advantage, although not essential.

Salary & Benefits:

* £22K – £26K depending on experience

* Hybrid working available

* 36.25 working hours per week with flexitime

* Annual pay review and performance related bonus

* 25 days holiday + bank holidays

* Attractive pension scheme

* 4 times salary Group Life Assurance

* Lots of investment into your physical and mental wellbeing

* Continued professional development through internal training, professional qualifications and apprenticeships

* Health benefits such as free eye tests, flu jabs and the option to opt into private medical insurance

* Additional benefits, such as discounted gym memberships, cycle to work schemes and discounts at lots of retailer


* The Claims Relationship & Development Assistant will provide oversight of Delegated Authority and Third Party Administrated accounts, including recording, collating and analysing MI reports

* Processing of bordereau payments on schemes

* Assist with on-boarding of new accounts including input into contract and philosophy and all other claims related requirements

* Represent claims within company meetings and presentations

* Assist with regular reporting to main stakeholders

* Deal with claim related referrals as and when required

Additional Skills we are seeking:

* Strong planning and organisational skills and the ability to work to deadlines

* Able to work within a small team environment and manage your own portfolio of work effectively and efficiently

* Good knowledge of Commercial insurance products

* An effective communicator using all verbal and written communication methods

* Able to develop and sustain relationships with internal and external parties, including brokers and third-party administrators

* Excellent telephone manner and customer service skills

* Team player, willing to assist others

* A positive attitude with motivation to learn and develop

* GCSE Mathematics and English at Grade C or above (or equivalent)

Recruitment Solutions (Folkestone) Limited acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job, you accept the Terms & Conditions, Privacy Policy and Disclaimers which can be found on our website

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