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Collections Specialist

Fintelligent Search

Altrincham

Permanent

£25000 - £28000/annum

WA141SF

Posted: 18/06/2022

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we are currently supporting one of the fastest-growing financial services businesses in the UK as they look to recruit a number of collection advisors within their Altrincham office offering a salary of £25,000-£28,000 DOE.

Benefits for a Collections Advisor:
* £25,000-£28,000 basic salary
* 25 days holiday plus bank holidays
* Enhanced Maternity / Paternity Pay
* Full training and development.
* Flexible Working Policy

Duties for Collections Advisor:
* Recovering customer arrears via telephone, written communications and/or any other digital methods introduced into the department/function
* Showing empathy to vulnerable customers
* Setting up repayment arrangements
* General administration duties
* Adhering to the rules and guidelines as set out by the company and its regulators (FCA / ICO/ FLA)
* Adhere to KPI's set by the business
* To meet individual and contribute to team targets
* To complete any reasonable ad-hoc requests

An ideal Collections Advisor Background:

We would like to hear from you if you have experience working within a Collections role
Strong customer service skills and the ability to empathise with people
Experienced working within a regulated background

If you would like to be considered for this role then please apply now!

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