The Customer Care Leadership team leads and manages all strategic and operational aspects of service delivery, as well as continuously striving to develop and improve services for all customers and Associates.
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The Executive Assistant/Project Co-Ordinator for the Directors Office works with the Leadership team to help facilitate, support and coordinate activities and Initiatives.
You will be:
Strong at managing stakeholders, dynamic and flexible and able to adapt to your audience, experienced in engaging and working with senior leaders
Have the ability to influence and persuade
Proactive in prompting senior leaders for updates and progression in a supportive and collaborative manner
Structured and well organised to support leadership and large operations team Familiar with initiative management methodology and terminology
Passionate about providing the highest level of support to the leadership team to deliver and develop the very best possible customer service
An innovator with the ability to use creativity and initiative to bring fresh ideas Have an open and collaborative working style; must be comfortable in an environment where ideas are shared and challengedPrevious experience in a similar varied coordination role is essential along with MS Excel, Word, PowerPoint, Visio good to advanced level, excellent organisations skills, excellent written and verbal presentation skills
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