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Job type - Full Time
Salary - £21,710 per annum
Hours - 40 hours per week (including 5 hours paid lunch break)
Location -Greater Manchester
Are you looking for a role where you can make a difference to someone’s life? Are you a keen problem solver, and thrive on partnership working to ensure the best care for your clients? Are you passionate about empowering people with complex needs?
Nacro currently has an exciting Support Worker opportunity within a fast-paced Ministry of Justice commissioned contract – BASS (Bail Accommodation and Support Service). BASS provides support and accommodation in the community to people in contact with the criminal justice system. Nacro is a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities, and reducing crime – and you could now help us make an even bigger impact going forward!
This is an exceptional opportunity as this role provides an excellent springboard into other criminal justice professions and provides you with the experience of working with a range of criminal justice agencies. In addition, you will gain experience in liaising with the local authority Housing Benefit departments and the DWP to resolve payment issues.
Who are we looking for?
An inspirational Support Worker who will provide flexible, holistic and short-term support to clients with a wide range of support needs, with the aim of them achieving their own accommodation at the end of their BASS placement. You will manage a caseload of clients in properties in your allocated patch of London and Greater London.
We are looking for someone with knowledge of support planning and safeguarding, and experience of working with vulnerable adults with complex needs (i.e. substance misuse and mental health).
Duties and responsibilities include but are not limited to:
To carry out property inspections and report repairs promptly to ensure we provide quality homes for our clients.
To co-develop and deliver person-centred support and safety plans with clients. These plans will complement support plans from other agencies involved in your client’s care such as probation resettlement plans.
To capture and evidence service user progress, as well as record regular contacts on their case file.
To undertake safeguarding activities including monitoring and reporting of safeguarding concerns, as well as liaising and working in partnership with relevant external agencies e.g. police, probation, local authorities and social services etc.
To ensure a professional risk management plan is in place, which is regularly updated in line with any escalation of risk. This should evidence proactive agency involvement and sharing of information with relevant stakeholders.
To maximise rent collection by ensuring successful housing and other welfare benefit claims are submitted and maintained; taking proactive action to minimise rent arrears in line with targets; monitoring accounts and recording all actions, and where necessary taking appropriate action when arrears exceed tolerance levels in line with policy and procedure.
To minimise void time by taking a proactive approach to ensure properties are re-let as soon as possible in line with targets.
Your duties may vary from time to time within the broad remit of your role and grade. You are required to undertake any such reasonable and appropriate duties.
The role offers flexible working in the community, and you can work from home in between property visits. You will regularly meet with your team and manager to discuss and reflect on complex cases. You will be required to travel for training and team meetings and be flexible to cover other local patches as required.
A full driving licence and own transport are essential requirements.
This post is primarily to cover the Greater Manchester area of the North West although cover in other parts of the region will be expected. The applicant must therefore have use of their own vehicle and hold a full driving licence. The contract operates between (Apply online only) daily and occasional Saturday working on a rota is expected - approximately once every 8 weeks until 1600 and some bank holidays. There is no Sunday working.
An Enhanced DBS check will be required for this role.
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