At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a 'Top Employer' for 5 consecutive years. If you're passionate about working with people, you're able to put your customer first, and you want to know what it's like to work for a top employer that is working hard to make the world a better home; then please read on to find out more about this exciting opportunity to join us as a Driver Fitter Supervisor.
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You'll be working for Jewson in Cambridge. Jewson is one of more than 30 exciting Saint-Gobain brands in the UK and we pride ourselves on doing everything we can to understand our Customers needs in order to deliver solutions to save them time, money and hassle. Our Colleagues are critical to our Customers' success and you will be working with a team that proactively supports them in every way possible. If you love working with people, you're a good listener and you think you could help our customers feel welcome, then this could be a great opportunity for you to join our team.
Is this role right for me?
We are committed to providing you with the full tools and support required to carry out your role within Jewson. So if you have a passion for leading and supporting teams to deliver great customer service, always look to put the customer first; can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit! As this role has a strong focus within our Tool Hire part of the business, we are also looking for someone who has strong communication and commercial awareness.
Full clean UK driving licence
Experience within the Tool Hire industry would be advantageous
Strong organisational skills, with the ability to prioritise work accordingly
Strong communication skills
Experience dealing with internal and external customers
Leadership experience would also be beneficial to the roleHours of work: 7:30am-17:00pm Monday to Friday and 8:00am-12:00pm every other Saturday
What will I be doing?
Our Tool Hire Supervisors are essential within the branch network, you will build relationships with Customers and understand their wider requirements in order to maximise sales growth. You will be in regular contact with our Customers and therefore you play a huge part in delivering a fantastic customer experience. In order to support our customers and deliver a great service you will;
Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson Values
Supervising a small team to ensure that great relationships are developed with new and existing Customers, understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
Use our in-house systems to process customer orders, organise tool hire delivery and collection, keeping customers updated throughout their journey
Collaborate with the wider network to support Customer requirements and business activities
Get to know the local market to support plans for sales growth
You may be occasionally required to carry out basic maintenance and cleaning of our tool hire equipment in the workshop
Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
Work with colleagues to suggest opportunities for improvement Are Jewson and Saint-Gobain an Inclusive employer?
We're working hard to be, and we're keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you! We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.
And what about flexibility?
The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role (this could be flexible hours, a job share, part time, to name a few). We can't guarantee to meet all requests for flexibility when we are recruiting, but we promise to listen
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