A leading international provider of cash management solutions due to growth are actively seeking a Customer Support Engineer for their client’s major site based in Debden, Essex

Reporting to the Service Manager, you will be responsible for providing onsite engineering support which will include the service, repair, preventative maintenance of their larger cash management and banknote security systems, working to strict SLA’s and resolving technical issues with support of technical support if needed.

Qualified within Electrical, Electronic or Mechanical Engineering or a related subject and be able to demonstrate commercial experience of working in a field service or customer support role, working on the service, repair, and installation of large cash management / bank note security systems, large industrial printing equipment, high speed special purpose equipment / machinery of similar equipment.

Have a general all-round understanding of mechanics, electronics, software, and IT: Experience of basic fault finding down to component level using handheld test equipment as well as possess a full clean UK driving licence.

Engineers with a background within the Armed Forces would be of distinct interest to our client.

This position is offering a salary of £40,000

25 days holiday

Non contributory pension

Sick pay scheme

Annual discretionary bonus scheme

Annual Pay Review

All roles will be subject to a 10 year background check at offer stage which can take 3-6 weeks

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