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Customer Service Associate – IMMEDIATE START

I2I Recruitment

Cirencester

Temporary

£12 - £15/hour

GL71YA

Posted: 04/08/2022

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Customer Service Associate – IMMEDIATE START

Monday-Friday | £12-15p/h DoE

Cirencester | Temp – Perm

NEED TO BE MULTI-LINGUAL – (Ideally have lived in Belgium, France, Germany or are a native Flemish, Dutch, German or French speaker)

My client is offering a unique role within their talented and ambitious team. In this role you will be part of revolutionising and transforming the orthopaedics industry. Leading the way with technology, they are offering a fantastic position where you can build a career to be proud of.

About You:

* Native speaking in Flemish and English

* Excellent verbal & written communication skills

* Supply chain management experience and background

* Flexible in approach and dealing with conflicting priorities

* Proficient in Microsoft Office, particularly Excel, Outlook & Word

* Very high attention to details with high level of accuracy

Key Responsibilities:

* Ensure all timelines and deadlines are adhered to

* Ensure all customer communication expectations are met

* Be first point of contact for the customer

* Enter and audit orders in a timely manner

* Manage, update, and maintain customer information with accuracy

* Own and manage the customer services SOP’s

* Ensure customer services KPI’s are met to ensure the best customer experience

* Provide quotes

* Conduct weekly calls with key customer accounts

* Update and maintain customer dates in SAGE

* Conduct monthly/weekly commercial reviews: reporting, reviewing, fulfilment

APPLY NOW for IMMEDIATE consideration, please send your CV to Jade @ i2i Recruitment today.

We like to speak to every application, but due to the current climate this is not always possible.

i2i Recruitment Ltd is a leading independent employment agency providing staffing solutions across specialist areas

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