Customer Service Associate – IMMEDIATE START
I2I Recruitment
Cirencester
Temporary
£12 - £15/hour
GL71YA
Posted: 04/08/2022
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Apply on Partner SiteCustomer Service Associate – IMMEDIATE START
Monday-Friday | £12-15p/h DoE
Cirencester | Temp – Perm
NEED TO BE MULTI-LINGUAL – (Ideally have lived in Belgium, France, Germany or are a native Flemish, Dutch, German or French speaker)
My client is offering a unique role within their talented and ambitious team. In this role you will be part of revolutionising and transforming the orthopaedics industry. Leading the way with technology, they are offering a fantastic position where you can build a career to be proud of.
About You:
* Native speaking in Flemish and English
* Excellent verbal & written communication skills
* Supply chain management experience and background
* Flexible in approach and dealing with conflicting priorities
* Proficient in Microsoft Office, particularly Excel, Outlook & Word
* Very high attention to details with high level of accuracy
Key Responsibilities:
* Ensure all timelines and deadlines are adhered to
* Ensure all customer communication expectations are met
* Be first point of contact for the customer
* Enter and audit orders in a timely manner
* Manage, update, and maintain customer information with accuracy
* Own and manage the customer services SOP’s
* Ensure customer services KPI’s are met to ensure the best customer experience
* Provide quotes
* Conduct weekly calls with key customer accounts
* Update and maintain customer dates in SAGE
* Conduct monthly/weekly commercial reviews: reporting, reviewing, fulfilment
APPLY NOW for IMMEDIATE consideration, please send your CV to Jade @ i2i Recruitment today.
We like to speak to every application, but due to the current climate this is not always possible.
i2i Recruitment Ltd is a leading independent employment agency providing staffing solutions across specialist areas
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