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Wedding & Events Coordinator

James' Place

Yorkshire

Permanent

£21000 - £24000/annum plus bonus and other good benefits

BD249ED

Posted: 06/08/2022

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Job description

James Places is a dynamic and vibrant growing company with venues based in the Ribble Valley and beyond with The Royal Hotel, The Shireburn Arms, The Emporium, Eaves Hall, Mitton Hall, The Waddington Arms, Holmes Mill and Falcon Manor , all part of the group. So if you are looking for a new challenge, or just fancy a change, James Places has a lot to offer.

Wedding & Events Coordinator 21-24k plus bonus

working 5 days over 7 days.

Falcon Manor - Settle

Reporting to the Head Wedding and Events Coordinator, you will be responsible for meeting challenging targets in relation to wedding, functions, corporate events and private dining bookings. You’ll be responsible for driving sales through wedding fairs, open days, following up on initial enquiries, show rounds and appointments. You’ll ensure all administration for the function/event is complete and accurate including contracts, payments, accommodation allocation, menu choices and function sheets. Excellent communication is required with all departments to ensure the smooth running of the event.

Responsibilities:

* Responsible for initiating and maintaining high quality service efforts that will increase the number of catering functions from both new clients as well as rebooking previous clients.

* To conduct initial venue tours with prospective couples/corporate clients and to conduct planning meetings with guests and to have ongoing contact with them until their event day

* Develop a personal rapport with clients that will encourage trust and confidence.

* Increase Food and beverage sales through creative menu presentation and execution to clients, upselling all aspects of our facilities.

* To assist the client in selecting suitable event rooms, layouts and selecting a suitable venue (bearing in mind budget / alternative James Places)

* To ensure that the client’s vision for the event is effectively executed.

* Create the event schedule and function sheet, ensuring all details are listed and specific requirements handed over to the relevant departments.

* Administration

* Responsible for hiring the in-house DJ and any required external caterers, suppliers or equipment.

* To organize ‘bridal allocation’ or corporate accommodation for events and to liaise with reception to ensure requests are adhered to and revenue maximised

* Supervise all administrative responsibilities of events, including scheduling, communications, budgeting, selling procedures, client relations and billing.

* Ensure corporate and hospitality group policies and procedures are followed.

* Oversee and check the maintenance & quality of physical items: tables; chairs; equipment; linen and the appearance of the event rooms and foyers: wood work; carpeting; lighting, etc.

* Record and monitor sales reports and plan and update monthly and yearly financial plans.

* To coordinate Wedding Fairs and Menu Tasting Evenings.

* To ensure all administration duties are carried out as required: filing is kept tidy & up-to-date, office areas are kept tidy & secure at all times to maintain guest confidentiality at all times

* Sales and Marketing

* Work alongside head office & marketing team in the development and promotion of Conference & Events and develop the strategy required for successful and profitable implementation of all promotions.

* To be confident in up selling and making recommendations through strong product knowledge and maximising sales opportunities

Communication

* Communicate requirements of all assigned functions to appropriate staff through HOD meetings.

* To plan the event menu ensuring coordination with kitchen brigade.

* To ensure banqueting staff and external suppliers set up /decorate the venue in line with guest specifications.

* To act as initial point of contact for the Bride and Groom / Event organiser on arrival and to ensure the event runs smoothly and in a timely manner on the day.

Experience/Background

· Experience as a Wedding/Events Coordinator .

· Strong organisational skills, ability to prioritise workload and meet deadlines

· Excellent attention to detail and strong administrative skills

· Experience of working in events

· Driven and motivated to achieve targets

Personality/Character

· Warm and welcoming personality, confident manner

· Ability to build strong relationships with customers and colleagues

· Ability to adapt approach to customer

· Proactive approach - looks for new opportunities and business

· Strong customer orientation and understanding of the concept of service delivery.

· Excellent problem solving skills with good judgment and decision-making ability.

· Effective listening skills.

· Motivated to deliver and maintain a positive outlook in dealing with difficult issues.

· Excellent communication and influencing skills.

· Strong personal organizational skills with the ability to balance a number of differing priorities

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