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IT Helpdesk

Wild Recruitment



£21000 - £22000/annum Bonus, Onsite parking


Posted: 21/09/2022

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IT Helpdesk

Whiteley, Fareham

£21,000 - £22,000 (plus quarterly bonus!)

Permanent and Hybrid

Wild recruitment are working with a nationwide client who are looking for customer service professionals who have a passion for technology to join their team in Whiteley, Fareham.

You will be responsible for:

Answering service requests via phone, chat and web portal.
Ensuring that key Targets and KPIs are achieved
Provide excellent customer service
Managing requests and queries
Ensure that all customers are informed of progress on outstanding issues and requests.
Be actively involved in the development and improvement of Technology Customer Service Desk.If you are looking for your next challenge as IT customer service advisor, apply within to avoid disappointment or call Weronika at Wild.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

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