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Temporary Income Assistant

DK Recruitment



£13 - £14/hour


Posted: 22/09/2022

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Income Assistant (Supported Housing)

Immediately Available

Pay: £13-14 per hour

Location: Bristol

Length of contract: 8-12 weeks

DK is happy to be working with a Mental Health Charity who are recruiting for an Income Assistant in the Bristol area. Joining their tenancy management/supported accommodation team, the successful candidate will be responsible for helping clients maximise their income and benefits to reduce arrears.

Although this is a temporary role, they would also look at candidates who are solely looking for a permanent opportunity.


* Be the main support for tenants when claiming welfare benefits and appropriate grant applications

* Ensure tenants maximise their income and reduce debts where possible

* Prepare cases for court and represent at court when issues cannot be resolved

* Be able to liaise with external agencies as and when required

* Ensure the customers’ needs are met and the terms of the tenancy/licence can be maintained

* Maintain a close working relationship wit Finance, and Housing Management Team, regarding payments, to ensure rent accounts are accurately and routinely monitored

* Carry out home visits when necessary to establish any reasons for non-payment and agree an appropriate repayment plan that will support


* Experience in housing management/supported housing

* Previous experience in rent arrears/income management

* Working knowledge of welfare benefits

* Be able to communicate effectively at all levels

* Knowledge of support needs of people with complex needs, homelessness, mental health, or drug/alcohol dependency

To apply for this vacancy, please contact Ellie Benson on (phone number removed)/(phone number removed)

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