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Warehouse Commercial Manager

Aspion

Burton-upon-Trent

Permanent

£45000 - £50000/annum

DE141JZ

Posted: 22/09/2022

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Warehouse & Operations - Customer Manager

Burton-Upon-Trent

£45,000 - £50,000 (flexible depending on experience)

Monday – Friday, Days

I’m currently recruiting for an experienced Warehouse Customer Manager / Contracts Manager to join a large family run third party logistics company to support the current warehouse operation in the management of a key customer contract in line SLA’s..

The Candidate;

* Previous experience within a warehouse management position
* Previous experience within a key customer / contract account management position
* Experience within a unionised environment is highly desirable
* A background within FMCG or brewery operations is highly desirable
* A solid understanding of 3rd party logistics
* IOSH / NEBOSH qualified
* Excellent communication skills
* Customer-focused - attitude responsive and engaging, able to build relationships across a wide range of roles and team
* Lean, Six Sigma & CI Methodologies is highly desirable
* The ability to manage an operational team by influencing
* Logical decision maker capable of masking choices under pressure

Duties and Responsibilities;

* Lead and manage a key customer contract ensuring that operations are ran effectively achieving all SLAs
* Support the operational team in delivering a high level of service to the customer
* Contributing to a continuous improvement culture
* Build relationships with other departments within the company to ensure the efficient flow of data and information, in order to complete own tasks.
* Constantly assessing processes within the department and suggesting improvements
* Manage daily, weekly and monthly service levels in line with customer agreed SLAS and resolve issues through root cause analysis
* Support the operational teams with CI strategy
* Manage Health & Safety and quality to a high standard
* Work in conjunction with the customers business to develop short-, medium- and long-term plans
* Maintain regular communication with the customer
* Collating management information and monthly reports

If you have Contract management experience within an operational and warehouse capacity and would like to be considered for this opportunity, please apply via the link.

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