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Service Advisor Motor Trade Job

Excel Resourcing

Farnborough

Permanent

£28000 - £30000/annum

GU147TJ

Posted: 23/09/2022

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SERVICE ADVISOR - Farnborough

One of my clients is currently on the look for a skilled and experienced Service Advisor to join their team based in Farnborough. To be suitable for this role you will need to have previous experience within a Service Advisor/Administrator role and understand the key duties for the position. This will be working for a very busy site and would ideally suit a candidate that has come from the Commercial / Automotive industry.

Hours:

Monday – Friday 08:00 – 18:00

Salary:

£28,000 - £30,000 (Depending on experience) + bonus

Responsibilities:

* Day to day office administration duties.

* Professionally dealing with incoming telephone calls.

* Work in progress (WIP) control for workshop.

* Deal with customer needs face-to-face and over the phone with a professional and friendly approach.

* MOT and service scheduling

* Updating customers with vehicle progress.

* Assist with other duties as and when required.

Key requirements for the role:

* Excellent customer service skills.

* Experience using Kerridge / Autoline System

* Proven organisational skills

* Proven administrative skills

* Excellent interpersonal and verbal & written communication skills

* Ability to work as a part of a team as well as on own initiative

* Computer literate

* Able to work on own initiative and under pressure

* Good working knowledge of Microsoft systems (Word, Excel, PowerPoint)

Benefits include:

* Company Pension

* Private healthcare

* An initial 22 days holiday, increasing over time to 24 days holiday + 1 day a year “sofa day

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