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Telecare Field Engineer Technology Enabled Care (TEC)

Networx Resourcing





Posted: 23/09/2022

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Telecare Field Engineer - Technology Enabled Care (TEC) / Assistive Technology

Worcestershire and surrounding areas (field based / remote working)

2 year fixed term contract

Full time

£22,068 per annum

Do you want to make a difference to the others?

Our client is seeking to appoint a Technology Enabled Care Installer for their TECS service as part of a team that supports people throughout Worcestershire, Gloucestershire, Herefordshire, Shropshire and Forest of Dean areas. This role is a temporary 2-year post mainly oriented around their migration of analogue to digital equipment, in lieu of the analogue network switch off in 2025.

Our client provides a range of services to older and vulnerable people 24 hours a day through their Monitoring and Response Centre based in Kidderminster. Using the latest technologies, they help people to live safely and independently in their own homes for longer. Starting your day from your home, you will carry out installation and maintenance appointments to provide assistive technology to service users. Using mobile working technology, you will be field-based and work independently.

As this is a field-based position, a full driver’s license is a requirement for the role.

They are looking for a friendly, organised and self-motivated installer to join their busy team. Working as part of their TECS team you will benefit from a positive team working environment and managerial support.

Your duties will include:

· Assessing service user needs and matching technology solutions to these

· Tailoring technology packages to meet service user needs and achieve outcomes

· Installation of a wide range of assistive technology devices to support health, independence and well-being

· Effective use of hand tools

· Maintaining accurate service user records and stock transactions

· Providing effective diary management and mobile working to fulfil appointments

The successful applicant will be organised and be able quickly gain a rapport with service users to ensure confidence and understanding of the equipment. You will have a strong customer focus, an appreciation of the need for confidentiality, be empathetic and be able to provide reassurance to vulnerable people joining our service.

You will need strong literacy and IT skills, excellent communication skills to engage with service users and their families and be able to work independently using mobile working technology. Knowledge, experience or qualifications in telephony or electrical installation would be an advantage to your application. You will receive a comprehensive induction

training programme when you join us and on-going training to support your development.

*This is a 24-month fixed term post and the rate of pay is £11.29 per hour.

Closing date for receipt of completed application forms is midnight on 2nd October 2022

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