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Admin Officer

Brook Street

West End


£10.15 - £13.19/hour Holiday & Pension


Posted: 24/09/2022

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Monday - Friday (office-based role)
Location - Holborn
6 Months temporary assignment with possible extension
£13.19 per hour

Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases or provide support to other functions within public sector. Continuous improvement tools and techniques are used in public sector and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g., problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others.

Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other locations. Working as part of a flexible team, the post holder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties.

Key Responsibilities

" Preparing papers and files for meetings.
" General photocopying and filing.
" Creating and updating records on in-house computer system and data input.
" Post opening and dispatch.
" Producing documents.
" Booking, preparing and organising meeting rooms, supporting training courses and other group activities.
" Preparing meeting agenda, joining instructions, handouts etc.
" Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.
" Handling counter (face to face), written and telephone enquiries.
" To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive.
" To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects.
" To work to workload targets in terms of throughput and accuracy.
" Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
" Ensuring compliance and administration documentation meet quality standards.
" Role holders may be required to cross check and validate work completed by colleagues.
" Work may require interpretation of source materials, preparation of bundles, chasing.
" Role holders will need to modify and adjust information and make decisions to allow work to be completed.
" Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required.
" Produce basic statistical analysis reports and where required, process financial information.
" Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports.
" Spending limited sums of money on behalf of an office or unit.

Other Duties

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post

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