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Contact Centre Administrator

Personnel Link Employment Group Ltd

Hertford

Permanent

£25000 - £28000/annum

SG141EY

Posted: 19/11/2022

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Immediate start, permanent role, full time and part time hours available, great workers benefits!

Contact Centre Administrator Package:

Salary: between £25,000-£28,000 per annum

Salary review every 6 months

Annual leave allowance

Company pension scheme

Contact Centre Administrator Job Details:

Recovering unpaid monies in a timely and accurate manner

Providing prompt and efficient service to clients

Dealing with inbound/outbound calls

Following set processes and guidelines to ensure all required actions are carried out to achieve the desired outcome

Processing card and cheque payments

Assisting clients with any queries and responding to emails

Ensure daily individual and team targets are achieved

Reporting to the management team

Contact Centre Administrator Requirements:

Excellent customer service, communication and organisational skills

Great telephone manner and familiarity with customer systems

High attention to details

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