The Electoral Commission have an exciting opportunity for a Regulatory Support Adviser to join the team.
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Location: London/Remote working
Salary: London salary: £32,296 / Remote salary: £29,533
Job Type: Full Time, Permanent
Are you interested in bringing your communication and stakeholder management skills to an organisation that plays a vital role in the democratic process?
The Electoral Commission is the independent body which oversees elections and regulates political finance in the UK. We work to promote public confidence in the democratic process and ensure its integrity.
Regulatory Support Adviser (Advice Service) - The Role:
As a member of our regulatory support team, you will work closely with the regulatory support manager, and the guidance team to provide advice to political parties, campaigners, agents and volunteers. You will be responsible for responding to stakeholder queries in an accurate and timely manner, and ensuring they have the right guidance and resources they need.
You will also play a key role in proactively supporting our stakeholders to understand the laws relating to party and election finance. This is an exciting time to join the team as the UK Government’s Elections Act 2022 introduces significant changes to the electoral system, including a number of measures that affect parties and campaigners that come into force on 23 November 2022.
Regulatory Support Adviser (Advice Service) - Key Responsibilities:
To support delivery of the Commission’s advice function. This includes:
- Responding to telephone, and email enquiries or requests for information from the regulated community
- Ensuring all stakeholders receive accurate, timely and informative responses
- Drafting standard responses to public enquiries, including taking the lead in drafting high quality responses to complex enquiries
- Ensuring accurate and well organised processing, documenting and record keeping of enquiries
- Ensuring responses meet the agreed Key Performance Measures
- Anticipating risks and issues that will affect delivery of the service, escalating and recommending solutions where necessary
- To build effective working relationships and maintain an understanding of a wide range of external stakeholders, including political parties and campaigners across the UK
- To ensure that insight and intelligence from stakeholder engagement is fed into developing Commission tools and materials that supports stakeholders to understand their statutory obligations in a way that works best for them
- To build effective working relationships with internal stakeholders and to liaise with teams across the Commission, acting as a centre of expertise on regulatory matters. This includes providing them with advice and guidance which ensure cross – Commission consistency with other public facing teams
- To act as an advocate and champion for the regulated community, developing and maintaining in depth knowledge on the topics of interest and concern to parties and campaigners, and sharing this knowledge internally
- To ensure that any issues that emerge in relation to electoral policy are fed into the development of Commission policy as appropriate
- To provide general support as required to senior staff such as the relevant line manager, head of team and director
Regulatory Support Adviser (Advice Service) - You:
We are looking for a proactive and skilled communications professional to help deliver a high-quality regulatory advice service for the Electoral Commission.
You will be comfortable working in a fast-paced environment, on your own initiative, as well as part of a collaborative and dynamic team. You will have the motivation and ability to familiarise yourself quickly with the relevant laws relating to party and election finance.
You will have experience of distilling complex information into clear and helpful formats, great attention to detail; and excellent interpersonal skills that enable you to build strong relationships with both internal and external stakeholders. You will be an engaging and persuasive communicator, with experience of dealing with a range of stakeholders.
Regulatory Support Adviser (Advice Service) – Benefits:
The Electoral Commission offers excellent terms and conditions, including flexible working hours and the opportunity to join the Civil Service pension arrangements (dependent on scheme rules) which include a valuable range of benefits.
The closing date for applications is Wednesday 7 December 2022 at 12pm midday.
We expect interviews to take place w/c Monday 12 December
We may use video conferencing tools for the interviews. We will confirm details with shortlisted candidates.
We are keen to continuously increase the diversity of our workforce. Applications from Black, Asian and Ethnic Minority candidates are particularly welcomed.
To submit your CV for this exciting Regulatory Support Adviser (Advice Service) opportunity, please click ‘Apply’ now
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