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Customer Operations Advisor





Posted: 23/11/2022

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Job Title: Customer Operations Advisor
Job Location: 325 GSK Ware


We are ERIKS, a technology driven, specialist industrial services provider offering a wide range of mechanical engineering solutions and technical services to an incredibly broad spectrum of industries. We are involved, often without you knowing, in your day to day lives from your breakfast in the morning, to the microchips in your mobile and even supporting the NHS. We have over 7500 specialist colleagues in 20 countries adding ERIKS Value for industrial customers worldwide. Over the last 80 years, we continued to embed an entrepreneurial spirit and through our passion, specialism and innovation, we make industry work better.


You’re driven by the thought of delivering customer service excellence onsite with some of the most recognised names in industry. The idea of autonomy and responsibility to develop business and relationships onsite don't phase you, in fact you relish the opportunity to develop with ERIKS.

Your main skills will include:

* Organisation

* Leadership

* Problem solving

* Customer focus

* Communication


In this role you’ll be responsible for - and be passionate about - connecting our customers with ERIKS specialism and innovation, continually developing and furthering our (and your) partnership with them.


In return for your passion and commitment, we offer trust, support and bespoke training to help ensure you continue to grow and thrive with us.

We empower all our employees to drive their own career and a development path and always look to grow our future leaders from within. Our internal Talent team will give you the tools you need to succeed in your career, and the ERIKS family will give you any support and guidance you may need to use them effectively.

On top of a competitive salary our benefits include:

* 25 days plus bank holidays annual holiday entitlement

* Contributory Pension

* Bike to Work Scheme


At ERIKS we fully believe in the value of a diverse and inclusive workforce and are constantly challenging ourselves to create and nurture an environment that welcomes all, empowers our team to bring their whole self to work and perform at their best. We would welcome and encourage your application regardless of gender, race, religion, sexual orientation or whether you think differently and will do our level best to make the recruitment process an environment for you to show us the real you. If you need any special allowance or adjustments made throughout the process or want to understand more about what’s ahead, please don’t hesitate to get in touch

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