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Client Support Administrator

Langham Recruitment

Huddersfield

Permanent

£20000 - £26000/annum

HD11AA

Posted: 23/11/2022

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Customer Support Administrator - Tech4Good – £20,000 - £26,000 | Huddersfield based

Langham Recruitment is proud to partner with an Award-Winning SAAS Company, which is on a mission to give every student the opportunity to reach their potential and beyond.

Our client is in search of a System Support Administrator who will be a key member in a Growing Customer Success Department. You will be supporting customers throughout their journey post and presales and help with onboarding and technical support.

Role:

Supporting customers pre and post sale
Providing technical support when needed to existing and new customers
Working within the CRM and providing metric updates to the Customer Success ManagerAbout you!

We would love to hear from anyone that has IT Support, Software Support or Customer Service experience
Any experience within Software would be a great benefit, i.e. SaaS environment
Great knowledge of Excel
Great people skills
Tech Savvy
Awesome organisational and project management skills  
An interest in supporting a customer journey and driving improvement to customer engagement  
Must be based in or local to Huddersfield / Yorkshire Benefits:

£20,000 - £26,000 a year
Remote Working Options - ideally once or twice a month requirement
25 days holiday
Progression Opportunities
Annual Salary Reviews
Ongoing training opportunities

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