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Experienced Performance Manager

HancoxRead Recruitment Ltd





Posted: 24/11/2022

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HancoxRead Recruitment have a vacancy for the position of Experienced Performance Manager working in Sandwell area.
Job Summary
To lead the ongoing development, implementation and co-ordination of the corporate performance management framework that assists Sandwell Council to achieve and maintain high levels of performance and value for money. To take management responsibility for the development and presentation of clear and transparent performance reports and benchmarking activities, providing senior managers, Elected Members and the public with intelligence on delivery of the Corporate Plan and outcomes for residents of Sandwell. Ensure the continual development and embedding of a performance culture that focuses on improving outcomes for residents throughout the organisation. Working across the service, the Directorate and the council to support the development and implementation of corporate policy and improvement activities. To manage people and other resources in order to deliver priorities and objectives or as otherwise directed.
Your current duties and responsibilities are:
1. To take ownership of management responsibilities within the service area and deliver the objectives and priorities of the Council, through engagement, consultation and negotiation with all stakeholders, utilising skills of persuasion.
2. To develop, establish and maintain appropriate systems to support effective, efficient, accurate and timely reporting of performance and management information across the organisation. Regularly review reporting mechanisms to ensure they incorporate best practice and meet the needs of the organisation
3. To lead on analysis of data and intelligence at a corporate level to identify areas for improvement and support the development of action plans to address issues.
4. Work with services across the Council to regularly review performance indicators and targets that drive improved outcomes for residents and agree collection methodologies with services
5. To establish and maintain arrangements to ensure robust data quality arrangements are in place across the corporate performance management framework
6. To lead the co-ordination of benchmarking activities to enable services to assess performance and costs across a range of peer groups and work with services to implement change as a result.
7. To maintain and develop professional knowledge, skills, and experience to further enhance service delivery and support colleagues both within the service area and Council wide.
8. To have a detailed understanding of relevant legislation and underlying concepts and principles of the work area.
9. To support the Strategic Lead in the motivational leadership of teams ensuring clarity of direction, effective communication and the development of employee’s full potential.
10. Deliver potentially contentious communications to a range of audiences in support of all service area activities.
11. To develop and deliver training to officers and members on performance management approaches, systems and processes in order to embed a performance culture across the organisation.
12. To undertake detailed research and analysis to support all service area activities to deliver council wide priorities.
13. To contribute to the implementation of creative and innovative solutions to a wide range of challenges.
14. To undertake Appraisals with employees within agreed timescales.
15. To have a shared responsibility for income generation or expenditure budgets and a contributory role in budget setting in accordance with the Council’s financial and contractual regulations and procedures.
16. To develop and produce policies and strategies relating to the service area, ensuring that all decisions are evidenced and supported by sound technical principals.
17. To support the Strategic Lead with annual planning for the service area to achieve objectives and service improvement.
18. To support the Strategic Lead on service development within the service area ensuring that both strategies and services are fit for purpose and are future proofed (as much as possible) against changing circumstances. Work within broad functional policies and objectives.
19. To adopt a flexible working style to work across a broad range of areas and projects within the service area as required, working in collaboration with other team members and contributing to the day to day business as usual deliverable activities.
20. To produce and present accurate detailed and complex reports, articles and briefings both verbally and in writing on matters relating to the service area.
21. To adopt a collaborative, supportive, challenging and, where appropriate, hands on approach, in providing advice, support and guidance on both established internal policy and external regulations or legislation to colleagues across the Council and to partner organisations.
22. To hold regular performance management meetings with individuals to review performance and delivery of objectives within agreed timescales.
23. To be proactive in implementing effective remedial actions, ensuring all objectives are delivered on time and within budget.
24. To participate in the operation of the Council’s Appraisal Scheme.
25. It is your responsibility to carry out your duties in line with the Council's policy on equality and be sensitive and caring to the needs of the disadvantaged, promoting a positive approach to a harmonious working environment. You should act as an exemplar on these issues and should identify and monitor training for yourself and any employees for whom you are responsible, in line with this policy and also the Equalities Act 2010.
26. Such other duties as may be appropriate to achieve the objectives of the post to assist the Directorate in the fulfilment of its objectives commensurate with the post holder's salary grade, abilities and aptitudes.
27. The post holder must at all times carry out his/her responsibilitie
37 Hours - Flexible
£22.09 per hour
Interested? Then please waste no time in getting in touch with Chris, Guy or Mia at HancoxRead Recruitment and we can assist in providing further details. Quote (Apply online only)

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