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Accounts Administrator

Dignity Plc



£20000 - £20024/annum £20,024.64pa + company benefits and


Posted: 24/11/2022

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Accounts Administrator

Full-Time / Permanent 

Sutton Coldfield / Head Office (Hybrid flexible working)

£20,024.64pa + company benefits

Hours: Mon - Fri (08:45 - 17:00)

Benefits: Accruing 22 - 25 days holiday + bank holidays | Sick pay eligibility after 12-month qualifying period | Life Assurance 2 x salary | Pension Scheme

At Dignity, we are proud to work in a unique industry. We succeed by helping people through difficult times with compassion, respect, openness and care. Every day, we want to exceed our customers’ expectations, we aim to do this by persistently delivering excellent client service through the continued dedication of our people.

Looking for a career within Finance and trying to find a role that will offer you the opportunity to gain valuable industry experience? This role might be for you! We offer comprehensive training and a chance to build your career in a unique industry. 

We are currently recruiting within our established Finance Team and are looking for a hard-working individual to join the Dignity family as an Accounts Administrator. You will report to the Accounts Admin & Payment Team Manager to ensure all debtors are correctly stated, and all direct debits are made on a timely basis as well as pick up other ad-hoc based duties to make sure we remain efficient in the processing of invoices. 

Alongside a highly collaborative, dedicated and supportive management team, we will give you the room to stretch and develop within the industry. With both training and learning opportunities, our dedicated Learning and Development team and management team will ensure that you are delivered full training to confidently perform this role and will also aim to promote your progression. Alongside this, Dignity Plc really believes in our people, so you will also have access to a wide range of Mental and Financial Well-being tools, access to financial support and a broad range of benefits.

What will I be doing as an Accounts Administrator? 

As an Accounts Administrator, you will maintain direct debtors accurately, process financial invoices and assist in monthly/fortnightly reporting. You will also complete any additional ad-hoc duties as needed to support the wider team effectively. This role will require you to be a team player and would suit someone who loves to work collaboratively. 

Other duties will include: 

Maintain the Debt Admin Helpdesk for multiple parts of our business
Provide support to multiple Operations in connection with their unpaid balances, by advising them of collections and write-offs
Assisting with credit control – debt chasing missing prepaid funeral plan instalments
Processing client refunds in line with company policy
Invoicing Pre-Need funeral plans at the time of need
Ensuring compliance is adhered to in relation to the role and your duties 

What Do I Need?

Knowledge of sales ledger/credit control is desirable
Working knowledge of computerised financials ideally experience with Oracle is ideal
Strong interpersonal, organisational and motivational skills
Fast learner with an ability to get up-to-speed in a short space of time
Has worked within a finance department previously 
Understanding of Microsoft Office 365, Word, Outlook, PowerPoint, Teams etc., particularly Excel
A proactive approach to work and problem solving and the ability to spot and resolve issues as they occur 

Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). 

Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy).  Further details will be explained to you throughout the recruitment process. 

Equality, Diversity and Inclusion Statement

Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.

We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

What are the next steps?

If you are interested in learning more about Dignity Plc, please feel free to visit our website at . Alternatively, to be considered for this role, please submit your application via the ‘apply’ button, where a member of our resourcing team will review your application

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