Vivid Resourcing Ltd
£25 - £27/hour
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Vivid's client in the South East is currently looking for an experienced Income Officer for a minimum of 6 months with the option to be extended depending on experience.
- Income Officer
- South East
- 6 months
- £25-27 ph
- Interviews this week
- Immediate Start
You'll join the Local Authorities vibrant Tenancy Sustainment department in a vital Income Officer role that looks to streamline their rent collection service. They take pride in our customer service standards and your efforts will play a key part in maintaining it. By making arrangements to enforce all arrears and related tenancy conditions, their early intervention methods aim to prevent accumulated debt and homelessness.
You'll be required to keep up to date with relevant legislation and welfare reform, you'll support residents by carrying out new tenancy home visits, office appointments and telephone interviews, to assisting with online payment administration and benefit entitlement.
Your customer-first approach will involve knowledge exchange, best practice, new staff training and the efficient, diligent upkeep of financial records. By working collaboratively with wider departments within the organisation you'll be responsible for delivering an excellent and effective service.
Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law
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