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Customer Support Administrator

Aspire Personnel Ltd

Milton Keynes


£24000 - £26000/annum


Posted: 21/01/2023

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Our client is currently recruiting for a Customer Support administrator to join their team on a perm basis.

The role would suit someone who has previous experience with order processing and ideally using sage for orders and invoicing. The role is Monday to Friday. 9-5:30 (Or 8:30-5pm if you prefer)

Primary role responsibilities

* Answering the telephone, obtain accurate information when message taking or dealing with the customers requirement as and when able

* Create sales order in SAGE from customer orders received

* Create supplier purchase orders

* Process & managing orders to be shipped and ensuring any undelivered items are followed up with the appropriate courier to final resolution.

* Liaise with Customers & Suppliers

* Manage open backlog of sales order through to invoicing

* Issue customer invoices

* Ensure invoicing is complete

* Filing

* Stock Taking activities

Technical Knowledge

* SAGE 50 experience

* Order processing and dealing with Customer queries experience required

* Product and equipment knowledge - training given

* Microsoft Office: outlook, excel, word - Intermediate level essential

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