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Claims Handler

Lloyd Recruitment - East Grinstead

East Grinstead


£25000 - £35000/annum excellent company benefits


Posted: 21/01/2023

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Lloyd Recruitment Services are pleased to be working with a leading business who are in search of a Claims Handler to join their growing team.

The role:

Our client is seeking an experienced Commercial Claims Handler to join a growing, successful team. You will be responsible for handling a variety of commercial insurance claims including liability and property. You will be expected to ensure that all claims are compliant within industry regulations whilst providing excellent service to the client by achieving fast and fair settlement. The overall purpose of the role is to deliver an exceptional customer experience and to handle claims in an efficient, proactive and customer focused manner.

What's in it for you?

Salary Range: £25K-£35kK
Hybrid working
Parking on-site
Monday to Friday
Bonus scheme
Private health insurance
Contributory workplace pension
Ongoing continuing professional development (CPD)
Company events and opportunities to socialise
Support towards attaining professional qualifications

Job description:

Handling commercial claims with all relevant parties from initial notification to settlement
Ensure an exceptional claim service is delivered to our clients
Requesting and gathering documents and information from clients
Maintaining accurate records via our Acturis system and producing reports as required
Negotiating settlement of claims both verbally and written
Reviewing and, if necessary, challenging Insurer decisions
Advising clients on general queries and insurance claims procedures
Potential to build claims team as business grows

Claims Handler - Person Specification:

Ideally at least three years previous experience in a similar role offering good technical competence of general insurance policies including motor insurance claims
A good working knowledge of MS365 (Outlook, Word etc.) as well as insurance administration systems such as Acturis
Good standard of general education and literacy
Excellent communications skills, both written and verbal
Willingness to be flexible, learn and progress
Confident telephone manner
Reliable and supportive team player
Attainment of or progress towards CII qualifications would be an advantage

Based on the outskirts of East Grinstead - Must be Driver due to location

If this opportunity is not quite what you are looking for, but you know someone who is, then please head to our website and select "looking for work section" to recommend a friend and find out how you could potentially be rewarded for introducing us to someone we are able to successfully place.

NB: Lloyd Recruitment Services would like to thank you for taking the time to apply, however due to the volume of applications received, we are only able to contact shortlisted candidates

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