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Customer Service Administrator

SF Recruitment

Desborough

Permanent

£22000/annum Benefits

NN142QS

Posted: 24/01/2023

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SF Recruitment are currently recruiting for a customer support administrator for my client in Desborough. You will be joining a small and friendly team. This will be a quick start for the right person. Salary is £22,000 plus benefits for the successful candidate.

Are you a strong communicator with good people skills?

Are you looking for a new challenge??

Permanent role Mon- Fri 9am to 5pm with a 1-hour lunch break plus benefits.

This role will include talking and customer orders, administration tasks and account management.

THE ROLE:

- Talking to customers and dealing with queries via telephone, email, and online platforms with exceptional levels of customer service.
- Order processing - by e-mail, telephone etc. using bespoke systems.
- Providing quotes to customers and following these up.
- Managing and handling incoming customer calls, queries, and chases
- Building and developing relationships with customers
- Creating delivery notes
- Record and generate invoices to high standards of accuracy.
- To provide support to other areas of the department as and when required.

WHAT YOU'LL NEED

- Excellent interpersonal and communication skills both written and oral.
- Proficient in Microsoft Office applications and good technical skills
- Having the ability to continually learn, take on feedback, try new things, adapt, grow, and change with the business.
- Ability to work under pressure and meet deadlines.
- Ability to establish good relationships.
- Strong organisation skills and being able to work as part of a team are key.
- Ability to work flexibly to strict deadlines and under pressure.
If this sounds like you, please do get in touch and hope to speak soon!

For more information or to apply please email (url removed) or apply directly via this advert

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