Customer Relationship Manager
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Inspire Resourcing are currently recruiting for a Customer Relationship Manager for our client in Buxton to deliver first class customer service and help grow branch sales volumes in new and existing customers.
Main Purpose of Job:
• Working with the Sales Director and Branch Manager in creating and managing branch development plans and strategy
• Identifying new business growth opportunities
• Meeting existing and potential customers to build and develop relationships and understanding
• Promote all customer products and brands and support branch special promotions
• Liaising with the branch sales team to ensure great customer service and improved customer knowledge
• Helping to prepare and attain branch sales and volume
• Be on the front line in dealing with customer complaints and queries
• Producing reports for branch manager, sales support and sales director as required
• Providing customer data on request
• Achieving Branch Targets for Retention, Acquisition and Penetration
• Achieving Brand Share Targets
• Ensuring customer information is up to date
• Covering sales for holidays, sickness, and where necessary supporting cover for other areas in the business
Knowledge, Skills & Experience:
• 2 Years Motor Factor Sales Experience or experience in a similar role.
• A valid driving license.
• Computer literate and ideally possess basic IT Skills.
• Passion to deliver top class customer service while driving sales.
• Numeracy and literacy.
• A smart personal appearance and professional manner.
• The ability to communicate and provide knowledge to meet the needs of our customers.
• Knowledge of the local area and customer base would be a distinct advantage.
• A drive to seek new business
• Excellent telephone skills
• Strong verbal and written communication
• Good IT skills
• Initiative and good decision-making skills
• Account Management
• Sales project management skills
• Strong organisational skills
• Ability to write reports.
Salary £28k plus bonuses available
Inspire Resourcing are also recruiting for Marketing, Sales, Munufacturing, Engineering and FLT vacancies
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