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Front Of House

Busy Bee Recruitment

Newcastle-upon-Tyne

Permanent

£22000/annum

NE15AW

Posted: 25/01/2023

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Do you have experience of working within the Accommodation, Hospitality or Front of House sector? If so, we have a great opportunity to work in an exciting, fast-paced position undertaking varied reception duties.

This is a long-term opportunity for a candidate that has exceptional customer service skills, proven Front of House experience and the ability to deal with difficult situations in a professional manner face to face, via email and over the telephone.

Start: ASAP

Location: Newcastle, NE1

Salary: up to £22,000 per annum depending on your experience

Hours: Monday – Friday 8am – 5pm or 9am – 6pm + 1/4 Saturdays on a rota’d basis (time will be given back in lieu) working overtime will also be required during busy periods

Duration: Permanent

Benefits: 25 days annual leave, paid overtime at a time and half, company pension & life cover

Duties will include:

* Providing front of office support to residents and visitors

* Updating the company in-house booking system

* Supporting customer show rounds around the property

* Ensure the building is managed and maintained in line with company policies

* Respond positively and quickly to customer enquiries and complaints

* Supporting with the coordination of social events and open days

* Comply with Health and Safety requirements

* Manage the incoming post and deliveries and ensure it is distributed efficiently

Skills and Experience Required:

* Previous Front of House experience would be beneficial but not essential

* Experience within accommodation, hotels/ hospitality or retail is essential

* Outstanding customer service skills with strong verbal and written communication

* A confident, polite, and professional persona

* Good working knowledge of IT systems including Microsoft Office.

* Smartly presented

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy

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