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Service Desk Analyst

Jonathan Lee Recruitment Ltd

London

Permanent

£20000 - £25000/annum Benefits

SW62AB

Posted: 25/01/2023

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IT Support Analyst

Salary - £20,000 – £25,000

Located – Southwest London

IT Support, 1st Line, Windows, Office 365, Exchange

A Service Desk Analyst is required to join a busy IT team based in the South West London area where you will provide 1st and 2nd line technical support by email and phone supporting mainly financial service-based clients in a managed service environment. Candidates with experience working in 1st/2nd line support roles and in a managed service environment will be well received.

This fantastic company, based in South West London requires an experienced Service Desk Analyst to join the team for a new permanent position. As the Service Desk Analyst, you will be required to:W

Provide 1st/2nd line technical help desk support
Schedule visits
Manage open tickets
Manage support cases
Support Office 365, AD, VPN and Exchange technologies
Support managed service-based clients
The Service Desk Analyst should have the following skills or experience:

A minimum of 2 year's experience in an IT Support role
Able to identify and resolve technical issues
Support of Active Directory
Support of Office 365
Experience of tape and on-line backup utilities
Experience of file servers and distribution lists
Excellent communication skills
Ideally experience in an MSP environment
This is an excellent opportunity for anyone with Service Desk or Help desk experience to work for a great company and to develop your career further.

Demand for this role will undoubtedly be high and interviews will be arranged very soon.  If you would like to be considered, please apply today. If you have any questions about this position, please contact Kerry Heath at Jonathan Lee Recruitment at (url removed)

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency

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